Soma at 4071 Deer Creek #120, Highland Village

Reviews

• Berkeley Bryant

  Oct 18, 2018
  ★ ☆ ☆ ☆ ☆
  I purchased a wireless bra and it started curling after two months. I got resized and purchased a new bra. It curled again after two months. When I went into the store, they helped me try several different kinds. After finally finding the right one (despite it being uncomfortable), the store manager said they would need to order it online and ship it to me (the right color wasn't in stock at the store). She then told me they'd have to take the bra that was curling and send it back. So I'd have to walk out without a bra and wouldn't have one until the new one shipped. So a bra store was going to make me walk out and go to work without a bra on... And I'd have to pay for the new bra, despite the two bras I originally purchased not working and curling "like I've never seen" (as said by the store employee and manager). I walked out and will not be coming back. Honestly one of the worst customer service experiences I've ever had.

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